assalam alaikum

Mary pass xps m1730 ha aur us main dvd rw ha jis ki aik problem ha main nay us main aik disc insert ki aur phir kuch bhi disc main nahi kia aur disc eject kar kay rom close kar dia per phir jab again 3minutes kay bad open kia to dvd rw open na howa aur error aya "an error occur while ejecting from dvd rw g:" main nay dvd rom ka button press kar kay open karnay ki try ki lakin open na howa main nay laptop reboot kar kay check kia phir bhi problem solve na howe aur dvd rw ki light bhi work nahi kar rahin aur main is ka firmware bhi update kia lakin kuch bhi nahi howa lakin akhir main nay pin hole main pin kay say is ko open kar laiye lakin is say open to ho gaye lakin again close karnay per problem wasey he thi phir main nay pin say open kar kay us main disc insert ki aur close kar dia lakin is nay disc ko read na kia aur light bhi off thi lakin sound aa raha tha per work nahi kar raha tha any one help please?