The company sent notices to its subscribed customers via e-mail and text messages, stating that internet bills will be charged an additional Rs. 100 (in addition to taxes), effective from 1st of November, this year.

Nayatel says that it has to bear some costs, paid in US dollars, to provide internet services to its customers. As the US dollar is becoming more expensive, the internet service provider had to increase its rates, so as to cover the additional costs.

The notice reads:

We always aim to provide highest quality services at affordable and competitive prices. Internet bandwidth is a significant cost of our operations and we pay this in US $ to backbone Internet providers. Due to increasing cost of US $ and other utilities, it is not feasible for us anymore to maintain the quality at existing prices.

We are therefore constrained to increase home Internet rates by Rs. 100+tax per month effective 01 November 2018.

Apparently, a number of services and products, that have some sort of relation to overseas bodies as well as imported components have increased prices for their consumers.