Dell Laptop "Ctrl" Key Stopped Working in Windows 10, Please Help if you Know,

[n0mi]

Hi,

Me dell core i3 laptop use karaha hun,
Laptop ka keyboard bilkul theek hai,
magar jab se windows 10 install ki hai
to "Ctrl" keys work ni karahi hain,

Onscreen keyboard active kia hai us me
bhi "Ctrl" keys kam ni karahi hain,,

Agar kisi ko es problem ka pata hai to
please solve karwa dain,

Thanks

[n0mi]

Is there no one who know anything about this problem?