help haier y11b laptop window

[Rizwan54]

Bhai PML laptop y11b us ki orignal window main problem hogai hai c drive bhi full ka option ata hai or us main kuch instal bhi nahy or virus bhi hai ab mujh waps fresh krni hai to keya process hai plz help

[thisisrc]

window new kr lo bs jb window ho jaye to pehle antivirus install kro koi drive open na krna pehle scan kr lena sara system

[Rizwan54]

kesy hogi bro boot nahy utha ta ab to d drive bhi chalty chaly eject hojati hai phir restart karo

[Rizwan54]

next problem ye hai k d drive automatic close hojati hai phir restart karo