siddiqui_rose82 said:
To resolve this issue, click Yes on the message that follows the error message:
Word has detected a problem with the existing normal.dot. Would you like to create a new normal.dot?
After you do this, a new Normal.dot template file is created and Word starts as expected.
MORE INFORMATION
A Word document (.doc) renamed with a Word template (.dot) extension does not o...
A Word document (.doc) renamed with a Word template (.dot) extension does not open in Word because template files contain a file format that is different from that of document files.
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